Operations Manager

Our environment

We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for excellence.

Your key role in operations

• Understand Senga in and out, including the functions of all units and how they are inter-dependent
• Manage and maintain oversight of the Operations department
• Set challenging and realistic goals for growth, performance and profitability
• Create, implement and roll out plans for operational processes, internal infrastructures, reporting systems and company
policies all designed to foster growth, profitably and efficiencies within the company
• Evaluate operations performance by analysing and interpreting data and metrics
• Drive company results from both an operational and financial perspective by working closely with the CEO
• Spearhead the development, communication and implementation of effective growth strategies and processes
• Forge strategic partnerships and relationships with customers and other stakeholders with an intricate understanding of their
operational needs and daily interactions with us
• Cooperate with team members and all necessary departments including sales, accounts, technology etc., including on
issues affecting customers, Senga’s products, and overall business affecting customers, Senga’s products, and overall business
• Assist in training and guiding new team members and provide operational support to other departments
• Provide accurate and timely reports to the executives outlining the operational condition of the company
• Foster a growth-oriented, positive and encouraging environment while keeping team members and management
accountable to company policies, procedures and guidelines
• Assist team members in creating, growing and building a world-class, industry-leading organisation

Your qualifications

• University degree level education with 4+ years of leadership experience
• Experience in people and conflict management
• Exceptional verbal and written communication skills, good mathematical skills
• Strong sense of ownership; ability to get things done in a fast-paced environment
• Strong forward planning skills, ability to multitask, prioritise and manage multiple tasks simultaneously
• High integrity, strong work ethic, dynamic and ambitious
• High degree of professionalism and attention to detail
• Strong computer skills and ability to produce documents to a good presentational level
• Proactive qualities, ability to work well under pressure and with minimal supervision
• Excellent administrative, organisational, coordination, process and logistics handling skills
• Persistent, resourceful and creative problem-solver and opportunity-seeker with strong business acumen
• Ability to build and manage effective relationships
• Quick learner, good drive and team player
• Interest in the logistics industry and in solving its challenges
• Ability to jump in and complete any task quickly and effectively

Our environment

Ability to withstand pressure and to effectively manage multiple tasks simultaneously. Flexibility to work evenings, weekends and public holidays. Intermittent travel is required.

As we grow, your efforts will be duly rewarded. As much as you will be a partner in our growth, we will be a partner in your development, too. We are building a world-class company and we can’t wait for you to join us. If you meet the qualifications and we sound interesting to you, include a cover letter in your application and apply to careers@senga.co. Applications are reviewed on a rolling basis.

Please note that we do not respond to job queries via phone, text message, or WhatsApp.

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